8o88's Privacy Policy

This privacy policy applies to all services and activities of the 8o88 platform. By using our platform, you agree to the terms of this policy. If you disagree with any part of this policy, please stop using our services and contact us.

1 Data Collection Policy

8o88 collects two types of information from its members — information you provide directly, and information collected automatically while you use the platform. We only collect information that is necessary and lawful for providing our services.

1.1 Direct Information

For account registration and management, we may collect the following information:

• Full name and date of birth (for age verification)
• Email address and mobile number
• Password (stored in encrypted form)
• Payment details — bKash, Nagad, or Rocket account number
• National ID or passport number for identity verification (where applicable)

1.2 Automatic Information

When you access the 8o88 platform, the following technical information may be collected automatically:

• IP address and device identifier (device ID)
• Browser type and version
• Operating system information
• Time of access, session duration, and pages visited
• Information collected through cookies and similar tracking technologies

2 Purpose of Data Use

8o88 uses collected information only for lawful and transparent purposes. We use your information for the following:

• Account management: To create, manage, and secure your account.
• Identity verification: To confirm your age and identity in line with the platform's age policy. This service is for users aged 21 and above.
• Financial transactions: To process secure deposits and withdrawals via bKash, Nagad, and Rocket.
• Customer support: To resolve your issues via live chat and email.
• Fraud prevention: To ensure account security and detect any irregularities.
• Service improvement: To analyse user experience and improve the platform.
• Legal reporting: To meet applicable legal obligations.

3 Cookies and Tracking Technologies

The 8o88 platform uses cookies for smooth operation. Cookies are small text files stored on your device that help improve the functionality of the site.

3.1 Types of Cookies

• Essential cookies: Essential for the basic operation of the site — maintaining login sessions, security verification, and so on.
• Performance cookies: Used to analyse site usage and identify technical issues.
• Functionality cookies: Used to remember your preferences and settings, such as language preference.

Most browsers offer options to control cookies. However, disabling certain cookies may limit some features of the platform.

4 Data Sharing and Disclosure

8o88 never sells your personal information to third parties. However, information may be shared in the following limited circumstances:

4.1 Service Provider Partners

We work with certain trusted technology partners who assist in operating our services. These partners receive only the minimum information necessary for their specific tasks and are bound by strict confidentiality agreements.

4.2 Legal Requirements

We may be required to provide information in response to a court order, legal investigation, or a valid demand from a regulatory authority.

4.3 Business Changes

In the event of a merger, acquisition, or change in business structure, user information may be transferred to the new entity, with the same level of privacy protection guaranteed.

4.4 With Your Consent

Outside the circumstances listed above, we will obtain your explicit consent before sharing your information in any other case.

5 Data Security Measures

8o88 treats the security of your information as the highest priority. We apply multi-layered security measures in line with industry standards:

• SSL encryption: All data transmitted between your browser and our servers is encrypted using TLS/SSL technology.
• Password hashing: Your password is never stored directly — strong cryptographic hashing methods are used.
• Access control: Only authorised staff can access your information, and only when specifically required.
• Security audits: Platform security is regularly reviewed and tested.
• Data backup: Regular secure backups are taken to reduce the risk of data loss.
• Firewalls and intrusion detection systems: Active technology is used to prevent unauthorised access.

That said, 100% security on the internet cannot be guaranteed. You should also take steps to protect your account — use a strong password and do not share it with anyone.

6 Data Retention Period

8o88 retains your personal information only for as long as it is necessary to provide services or meet legal obligations. Generally:

• Information for active accounts is retained for as long as the account remains active.
• Records of financial transactions may be retained for a defined period after account closure, as required by applicable legal obligations.
• Some information may be retained for a longer period for fraud prevention and legal protection purposes.
• Once the required period has passed, information is securely deleted or anonymised.

7 Your Rights

Every member registered with 8o88 has the following rights regarding their personal information:

• Right of access: You have the right to know what information we hold about you.
• Right to rectification: If any of your information is incorrect or incomplete, you have the right to request a correction.
• Right to erasure: In certain circumstances you may request that your information be deleted, though it may not be possible to remove all information due to legal obligations.
• Right to restrict processing: In some circumstances you may request that the processing of your information be limited.
• Right to data portability: You have the right to receive information about yourself in a structured and commonly readable format.
• Right to object: You have the right to object to the use of your information for specific purposes.

To exercise any of the above rights, please contact our support team.

8 Protection of Minors' Data

8o88 is a platform for users aged 21 and above only. We do not knowingly collect any personal information from anyone under the age of 21.

If a minor attempts to create an account on our platform, we will immediately close that account and securely delete any information collected. If a parent or authorised person believes that their minor child has provided information on our platform, please contact us.

9 Third-Party Links and Services

The 8o88 platform may contain links to third-party sites or services. These external sites have their own privacy policies and are outside our control. We are therefore not responsible for how your information is used on those external sites.

We advise you to carefully read the privacy policy of any external site before using it.

10 Policy Changes

8o88 reserves the right to modify or update this privacy policy as needed. If any significant changes are made, we will endeavour to notify you in the following ways:

• A notice will be sent to your registered email address.
• A notification will be displayed when you log in to the platform.
• The updated date will be clearly stated on this page.

If you continue using the platform after a policy change, you will be considered to have consented to the updated policy. We therefore encourage you to review this page regularly.

11 Responsible Use of Data

Just as we encourage responsible play on our platform, we also use your information responsibly. 8o88 believes that transparency and trust are the foundation of a long-term relationship.

If you need any support regarding responsible gaming, please visit our Responsible Gaming page. We are always here for you when it comes to protecting your personal information.